How To Setup

Product Support

From box to big screen, one step at a time.

Use the connection reference first, then follow the three visual steps to find and open compatible apps on your TRONIBOX S3 Pro.

01 / CONNECT THE DEVICE

Start with the cables.

Connect the player to your TV and network before powering it on. Click the connection diagram to enlarge it.

  1. Connect HDMI Plug one end into the S3 Pro and the other into an available HDMI input on your TV.
  2. Connect the network Use Wi-Fi during setup or connect an Ethernet cable to the Lan port.
  3. Connect power and select input Attach the supplied power adapter, turn on the TV and select the matching HDMI input.
02 / APP SETUP

Follow the on-screen flow.

Set up the app in a minute, then sit back, relax and enjoy your TV experience.

STEP 01

Open the app area

On the home screen, use the remote control to select “App Store.”

STEP 02

Select the app option

Select “App Store” to download/install. When permission requests appear, select “Allow” for all requested permissions.

STEP 03

Review and open

In the App Store, select “SuperTV” to start the download, then select “Install” to complete the installation process.

Quick Troubleshooting

A few checks before you call.

The TV says “No Signal.”

Check that the HDMI cable is firmly connected at both ends and that the TV is set to the HDMI input used by the player. Try another HDMI port or cable if available.

The device cannot connect to Wi-Fi.

Check the Wi-Fi password and signal strength, restart the router if appropriate, or temporarily test a wired Ethernet connection. Network availability and performance depend on your router and internet provider.

An app is missing or will not play a title.

Availability differs by app, region, software version and certification status. Confirm device compatibility directly with the service provider and check for software updates where available.

Where can I contact the team?

For business and product enquiries, please use the direct sales phone numbers or email addresses on our Business page.